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Customer Service Representative (Gatineau)

Compensation: $17.00 per hour
type d'emploi: plein temps

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Convoy Supply connects with people interested in providing great service and an unsurpassed customer experience with their entrepreneurial spirit. We sell roofing and other residential and commercial building materials to professional contractors operating in Canada and the US. We offer a competitive salary and benefits package

Customer Service Representative

- Assist “walk in” customers for retail sales/ cash sales
- Accept phone orders
- Create sales orders, transfers of material from other branches or from stock to fill orders; enter orders into a computerized point of sales system
- Determine products required by customers and suggest alternative and/or additional items related to the customers order/project
- Order and receive inventory, prepare orders for delivery
- Filing, scanning, preparing invoices to be sent for payment
- Obtain credit information and accept payment
- Update job knowledge by participating in educational opportunities; reading professional publications and maintaining personal networks
- Resolve customer complaints
- Actively participate in Inventory Management and reconcile discrepancies
- Assist with month end
- Other duties as assigned


- Minimum of 2 years experience in service, hospitality or building supply industry
- Excellent written and verbal skills
- Must be able to read, write and speak English and French
- Basic computer skills in Outlook, Word and Excel
- Experience with customer service
- Ability to attend work on a regular basis and to work extended hours when required
- Lifting up to 50lbs. will be required occasionally
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IDannonce: 7004628627



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